• We understand that schedules can change! We kindly ask that all appointment cancellations or rescheduling requests be made at least 48 hours before your scheduled appointment.

    Appointments canceled or rescheduled with less than 48 hours' notice will incur a $50 fee.

    To avoid this fee, please contact us at least 48 hours in advance if you need to make changes to your appointment.

    Thank you for respecting our time and allowing us to accommodate other clients.

  • We value your time and appreciate you valuing ours. If you miss your scheduled appointment without prior notice, a $50 no-show fee will apply.

    Clients who arrive late may need to have their appointment shortened or rescheduled, depending on availability and the treatment scheduled.

    We appreciate your understanding and cooperation in helping us provide the best possible experience for every client.

  • WE DO NOT OFFER REFUNDS.

    We do, however, offer credit to other services. If you have a deposit down and decide that you no longer want that service, we can transfer the credit towards another service or products available.

  • If a membership is canceled before its termination date, there is a $150 cancellation fee that is NON-NEGOTIABLE.

    For assistance with canceling your membership or questions regarding your benefits, please contact our team.

Phoenix laser and rejuvenation center policies